Training

WORLD CLASS TRAINING

We have partnered with Salesforce.com to offer you authorized training. The value of registering for training with us is that we discuss your training needs with you as a neutral consultant, prior to you having to make training decisions.

We provide two different models of training:

1
Salesforce.com Public Classes
2
Salesforce.com Private Workshops

Salesforce.com Public Classes

Smallbizsalesforce.com is an authorized training reseller, and can register you into any of the following courses, at the location most convenient for you:

Classes for Administrators

  • Administration Essentials for New Admins (ADM201)
  • Administration Essentials for New Admins plus Certification (ADM201C)
  • Administration Essentials for New Admins in Lightning Experience (ADX201)
  • Administration Essentials for Professional Edition (ADM202)
  • Administration Essentials for Experienced Admins (ADM211)
  • Introduction to Object-Oriented Programming using Apex (ADM231)
  • Sales Cloud Administration: Products, Quotes, Orders and Collaborative Forecasts (ADM251)
  • Service Cloud Administration (ADM261)
  • Certification Preparation for Administrator (CRT101)
  • Certification Preparation for Advanced Administrator (CRT211)
  • Declarative Development for Platform App Builders (DEV402)
  • What’s Possible: Salesforce Fundamentals (STR101)
  • Implementing a Reporting Strategy for the Sales Cloud (STR301)

Classes for Architects

  • Building Applications with Force.com (DEV401)
  • Programmatic Development using Apex and Visualforce (DEV450)
  • Integrating with Force.com (DEV502)
  • Programming Lightning Components (DEV601)

Classes for End Users

  • Working with Data and Dashboards in Wave Analytics (ANC301)
  • Service Cloud Essentials for Agents (SVC101)
  • Service Cloud Essentials for Managers (SVC201)

Salesforce.com Private Workshops

Any of the Salesforce.com official listed classes can be delivered to your business teams, either onsite at your location, or at a training location convenient to you. We can also help you design a customized workshop for users, system administrators, architects, or any customized curriculum you need.

World Class Training, Support, Installation or CRM integration

Salesforce.com is the Premier Customer Relationship Management Tool on the market. Get Started Now!